B&Q in Brighton, England Open now

Reviews about B&Q

• ★ ☆ ☆ ☆ ☆

  2018-01-21, by Kieran Walsh
  Ordered through click and collect, came the next day. Items not picked. Got items myself, and carried on with my day. This store suffers bad management that allow staff to blame everything else at the expense of just getting on with selling stuff efficiently. Don't bother with click and collect. The counter argument that they did indeed offer me a price reduction for the inconvenience (and granted I wasn't spending much) was under the circumstances all they could really do... my hourly rate is significantly higher than the commensurate goodwill offer (and let's face it - practically I don't see any sense in gouging businesses)... The fundamental fact remains - simple good management would have just had this as a non-issue.